“Non-Personal Information” (NPI) is information that is not personally identifiable to you and we automatically collect when you access our Websites with a web browser.
“Personally Identifiable Information” (PII) is non-public information that is personally identifiable to you and obtained in order for us to provide you with products and services. PII may include information such as your name, address, phone number, corporate information, credit card information, test score, and other related information that you provide to us or that we obtain about you.
The terms “us” or “we” or “our” refers to 10 Minute Media, LLC (10MM), the owner of this Website.
A “Visitor” is someone that merely browses our Websites
A “Member” is someone who has registered with our Websites to use our Service.
A “User” is a collective identifier that refers to either a Visitor or a Member.
All text, information, graphics, audio, video, and data offered through our Websites, whether free to all or part of our paid services, are collectively known as our “Content”.
Overview of Our Service
Overview of Our Users
Members can be individuals, organizations, or companies. Member accounts may be further broken down into Training Managers (Users that track, report and may administer testing within our Services) or Trainees (Users that study our Content and may take tests using our Services).
Our Commitment to Your Privacy
10MM is committed to providing an exemplary online experience as well as securing the privacy of all our users. We take your privacy seriously, and we will work with you to ensure that your information is protected. 10MM and our affiliates respect your privacy and recognize the need for appropriate protection and management of your PII you share with us.
Links to Other Websites
Information We Collect
There is no need to reveal or provide any PII when you visit our Websites. You can browse our Websites to find out more about 10MM and what we do. As you do so, we may receive and store certain types of NPI as you interact with our Websites. We may also analyze this NPI for trends and statistics as to how people use our Websites.
If you decide to join our Websites as a Member and thereby use our Services and/or Products, you will fill out an online form providing such PII as your name, email address, phone, home address, and general demographics. We will store this information for contacting you. 10MM will also require you to provide a credit card or other payment source to complete your sign-up for our Services and/or Products. Once we have validated your credit card or other payment source information, you can begin using our Services and/or Products. Trainees may not have to provide payment source information to use our Services or Products, if your company has paid for your use of our Services and/or Products.
How Information is Used
We use the PII that you provide for our internal purposes, such as providing you with our Services and/or Products and informing you of our new products, services, and offers as provided by us and/or our affiliates.
Our affiliates may have products, services, or offers about which you may be interested in receiving information. We reserve the right to provide basic contact PII to our affiliate for them to contact you. If you no longer wish to receive information from our affiliates, you can let us know and we will promptly remove you from further affiliate contact.
We may also combine information you give us through the Services and/or Products or through printed forms as well as from information we receive about you from other parties. We will use this combined information to enhance your online experience and to let you know about new products, services, offers, and other promotions.
There are times that we may have to disclose your PII to comply with laws; to assist law enforcement and governmental agencies in preventing or investigating fraud or other crimes, or in response to a court order. In such instances, we will only provide the PII requested and your PII will only be used for such legal purposes.
As a Trainee, some of your PII, such as name, course completion, and test score information, will be disclosed to your Training Manager. Your Training Manager may also disclose this information to third parties interested in whether your company has its employees trained successfully. Such disclosures are at the sole discretion of your company, and we do not have any liability for such disclosures.
Finally, if we sold or transferred our business, we would transfer your PII to the purchaser as appropriate and might also retain a copy of your PII for any new business ventures we would start.
Changing Your Information
You may change your PII at any time using facilities found on our Websites, including removing yourself from mailing lists. If at any time you need assistance, just send us an email or customer service request form with your request.
Opting Out of Sharing Information
You can always opt out of future unaffiliated third-party disclosures of your information. Such opt-out will not affect disclosures otherwise permitted by law including but not limited to: (i) disclosures to affiliates, (ii) disclosures to third-party service providers who provide certain services for our business, such as credit card processing, computer system services, shipping, data management, or promotional services, (iii) disclosures to third parties as necessary to fulfill your requests, (iv) disclosures to governmental agencies or law enforcement departments or otherwise required to be made under applicable law, (v) previously completed disclosures to third parties, or (vi) disclosures to third parties in connection with subsequent contests or promotions you may choose to enter, or third-party offers you may choose to accept.
Protecting Your Child’s Privacy
We follow the United States’ Children’s Online Privacy Protection Act (COPPA). Even though our Services are not designed for use by anyone under the age of 18 (child), we realize that a child may attempt to access our Services. We do not knowingly collect PII from a child; however, you acknowledge that we do not verify the age of our users nor do we have any liability to do so. If you are parent who suspects their child is attempting to use our Services, please contact us immediately. If you are a child, please do not attempt to use our Services.
Our Email Policy
Our affiliates and we fully comply with the United States’ CAN-SPAM Act. You can always opt out of receipt of further email correspondence from us or affiliates. We will not sell, rent, or trade your email address to any unaffiliated third-party without your permission. You understand that email is not considered a secure form of communication. Generally, any information you disclose in an email may be viewed by hackers while such information is en route to us. As such, take care in what you disclose in any email that you send to us.
Our Security Policy
We have constructed our Websites and Services using sophisticated encryption and authentication tools to protect your PII. When we collect your PII through our Websites, we encrypt it and prevent unauthorized access to it by using industry standard technologies, such as encryption software, routers and firewalls. Unfortunately, due to the vary nature of the Internet and hackers, we cannot completely guarantee that your PII is 100% protected. Once we receive your PII, we have industry standard security measures and polices that protect against the loss or misuse of your PII; again, we cannot completely guarantee against such loss or misuse. We strongly urge you to protect any password you may have for our Service and not share it with anyone. You should always log out of our Service when you are done using it, especially if you are sharing a computer with someone else or are using a public computer.
You will have to provide a credit card or other payment source to purchase our Services or related products. We use third-party billing services and HAVE NO CONTROL over these services. We use commercially reasonable efforts to make sure that your payment source information is kept STRICTLY CONFIDENTIAL by using only third-party billing services that use industry-standard encryption technology to protect your payment source information from unauthorized use. However, you understand and agree that we are in no way responsible for any misuse of your payment source information.
We may also use web beacons to collect NPI about your use of our Websites as well as those of our affiliates, and your use of special promotions or newsletters. The information we collect by Web Beacons allows us to statistically monitor the number of people that open our emails and why they opened our emails. Our Web Beacons are not used to track your activity outside of our Websites or those of our affiliates. We do not link NPI from Web Beacons to PII without your permission.